Questions, answered plainly.

Usually within two weeks for a scoped project, and same week for something small or urgent. You are not joining a queue behind twelve other accounts, because we deliberately run a small number of engagements at a time. If we cannot start when you need us, we will say so at the quote stage rather than after you have signed.

Subscription products have published prices: Analytics & SEO from €19 a month, Shift Planner from €49 a month per unit, SmartJob Verify €250 a month up to 25 workers. Everything custom is a fixed price for the whole project, agreed in writing before we write a line of code. No hourly billing, no variation orders halfway through, no surprise invoice for something you assumed was included.

Yes, and we would rather you did. We will walk you through a live system doing the actual job, using our own data, on a call. For subscription products we can also set you up on a trial against your own site or your own schedule, so you are evaluating it on your reality rather than a demo dataset.

The person who quotes it is the person who builds it and the person who answers when you email. There is no account manager translating your requirements to an offshore team and translating the result back. That is why we take a small number of projects at a time, and it is the single thing clients mention most.

You get a working system, documentation and training. Most clients then take a maintenance retainer so there is someone on call when something needs changing, a regulation shifts, or they want a new feature. It is optional, priced monthly, and cancellable, but almost everyone keeps it because software that nobody maintains slowly stops being useful.

That is most of what we do. SmartJob Verify exists precisely because Geotab and Shiftbase would not talk to each other. Shift Planner exports clean files into Mepco, Quinyx and Nextime rather than trying to replace a payroll system that already works. If you have two systems that should share information and do not, that is a completely normal starting point.

On servers in Helsinki or Amsterdam, or on hardware you own, whichever you prefer. No AWS, no Google Cloud, no Microsoft Azure. One honest exception worth naming: our AI Product Analyzer calls a model running in Google's Finland datacentre, so the data stays on EU soil but the provider is American. We flag that on the product page rather than leaving you to discover it.

Not for our analytics. It is cookieless and collects no personal data, which is exactly why no banner is required under GDPR. That matters commercially as well as legally: every visitor who declines a banner disappears from your reporting, so removing the banner gives you back the data you were losing.

No, and it is structural rather than a promise. Everything runs self-hosted on infrastructure you control, so there is no platform sitting between you and your own system. Subscriptions are monthly. We would rather keep clients because the software earns its place than because leaving is painful.

Yes to both. We work with Finnish care providers under TES and SOSTES, and with organisations handling health and personal data under GDPR. We will sign a data processing agreement, and because the architecture is self-hosted in the EU, the answers your compliance officer needs are short ones.

Yes. English, Nederlands and suomi, and more usefully we understand the regulatory context in both countries: TES and SOSTES rules in Finland, AVG practice in the Netherlands. Interfaces we build are multilingual by design rather than translated afterwards.

No, deliberately. It handles scheduling and TES compliance, and exports clean CSV and Excel into whatever payroll system you already run. Replacing a working payroll system is a risk with no upside, so we do not ask you to take it.

They usually do, and it is not a problem. We work in milestones with something working in your hands early, so changes surface while they are still cheap to make. Genuinely new scope gets quoted separately before anyone starts, so you always know what you are agreeing to.

From single shop owners to organisations running software across 300+ locations in 11 countries. The common factor is not size, it is that the off-the-shelf option does not fit and they would rather own the solution than rent a compromise.